Introduction

The new My Cart Interface provides our B2B customers with a rapid way to build and place orders on our website. It includes built-in tools that let customers quickly add products to their order.

How It Works

The My Cart Interface replaces the standard shopping cart with a specially-optimised layout. It works as an overlay and can be accessed on any page in the following ways:

• By clicking the shopping bag icon in the website header
• By adding products to an order and clicking the link within the notification

Notifications

When you add an item to an order, a "toast notification" appears in the top-right of the screen, giving instant feedback on your action.

Search & Lookup

The Search tool lets customers quickly find and add items by product name, description, SKU, variant name, variant option, or barcode. It also handles misspellings and partial matches — for example, searching "base ready" will return results for "bas ready", "baseready", "basereadie", and similar.

SKU / Barcode Lookup

Search by SKU or barcode — items are only added to an order when an exact match is found. As with the main cart, you'll see quantity entry, quantity discounts, pack size rules, and inventory status.

Intelligent Cart

Intelligent Cart introduces a new way for B2B customers and sales teams to build orders quickly. Files and emails containing order details (SKUs, barcodes, and quantities) can be uploaded or emailed directly, instantly populating a cart.

CSV File Importing

Bulk upload products using the Import CSV file feature in the Options menu. Two upload methods are supported:

Uploading

Manually upload a CSV file with two columns (template available):

• If using SKUs: sku and qty (column names can be customised)
• If using barcodes: barcode and sku

Pasting

Paste the contents of a CSV file directly into the text entry box on the cart.

Shopping Lists

The Save as shopping list feature lets customers save the entire contents of an order for future use. Once products are in the cart, go to the Options menu and click Save shopping list, then enter a name. Saved lists can be accessed, edited, and deleted from within the Options menu or your account section. You can create as many lists as you like.

Persistent Saved Order

Cart contents are automatically saved to your browsing session for up to 90 days. If you sign out and log back in, your previous order items will still be there — and this works across devices, so you can start an order on desktop and complete it on mobile.

Checkout Process

When you're ready to place your order, the checkout is split into 4 steps:

Payment Methods

Our cart supports a number of payment methods. When you reach the payment step, available options will be shown for you to select.

Payment on Account

For Credit Account customers: check out without entering payment details — the order is placed against your credit account, provided it is within limits.

Pay Online by Card

For Pro-forma customers: you'll be directed to our standard checkout and required to make payment immediately (e.g. by card or via another payment processor).